Shipping Policy
Thank you for visiting and shopping at hershops.in. The following terms and conditions constitute our Shipping Policy.
Estimated Delivery Time
Once your order is placed at hershops.in, Delivery Time will be 10 to 15 working days usually .Kindly let us know if u didn’t receive ur parcel on this time period.
Shipping Charges: 60/-
A continuous parcel opening video is must for registering any kind of Complaints.
Free shipping only once (above 799₹)
Order Status
– Order Confirmation: You will receive an order confirmation email once your order is confirmed.
– Shipping Notification: We will notify you via email/SMS when your order is shipped.
– Tracking ID: Your tracking ID will be sent to you via email/SMS after dispatch.
IMPORTANT
Please ensure that you provide accurate details, including your name, address, pincode, and contact information. If any of the above information is incorrect, your parcel might get lost, and we will not be responsible for that.
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Refund/Return Policy
There is no refund/return policy on our website. However, if you receive a damaged, incorrect, or missing product, we will process refund within 7 days.
To claim this, a proper unboxing video of the package is mandatory from start to finish, without any cuts or edits.
Please email the unboxing video to: hershops.in@gmail.com—
Return Policy
We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passedsince your purchase, you will not be offered a return, exchange or refund of any kind. In order to becomeeligible for a return or an exchange, (i) the purchased item should be unused and in the same condition asyou received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,then the item may not be eligible for a return / exchange. Further, only such items are replaced by us(based on an exchange request), if such items are found defective or damaged.You agree that there may be a certain category of products / items that are exempted from returns orrefunds. Such categories of the products would be identified to you at the item of purchase. For exchange/ return accepted request(s) (as applicable), once your returned product / item is received and inspectedby us, we will send you an email to notify you about receipt of the returned / exchanged product. Further.If the same has been approved after the quality check at our end, your request (i.e. return / exchange) willbe processed in accordance with our policies.
Cancellation Policy
Once an order is placed, it cannot be cancelled, and no product can be exchanged as we do not allow cancellations or exchanges.